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Terms of Service

Last updated: March 9, 2026

These Terms of Service govern your use of the Asset Pro Plus platform operated by Asset Pro Plus LLC. By creating an account or using the platform, you agree to these terms.

1. Acceptance of Terms

By accessing or using Asset Pro Plus (“the Platform”), you agree to be bound by these Terms of Service (“Terms”). If you are using the Platform on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, do not use the Platform.

2. Description of Service

Asset Pro Plus is a cloud-based asset management platform that provides tools for asset tracking, maintenance management, job costing, invoicing, inventory management, HR and payroll, CRM, mileage and compliance tracking, team messaging, and related business operations functionality.

3. Account Registration

To use the Platform, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

The account owner may invite additional users and assign roles with varying permission levels. The account owner is responsible for the actions of all users within their organization.

4. Subscription Plans and Billing

Free Trial

All paid plans include a 14-day free trial with full access to all features available in the selected plan. No charges are applied during the trial period. Your subscription begins automatically at the end of the trial unless you cancel before the trial period ends.

Billing

Subscriptions are billed either monthly or annually, depending on the billing cycle you select. All fees are charged in U.S. dollars. Payment is processed through a secure third-party payment provider. By subscribing, you authorize us to charge your payment method on a recurring basis.

Plan Changes

You may upgrade, downgrade, or cancel your subscription at any time from your account settings. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle. Upon cancellation, you retain access through the end of your current billing period.

Refunds

Subscription fees are non-refundable except as required by applicable law. If you cancel during a free trial, no charges will be applied.

5. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable laws or regulations.
  • Attempt to gain unauthorized access to any part of the Platform, its servers, or any connected systems.
  • Interfere with or disrupt the integrity or performance of the Platform.
  • Upload or transmit viruses, malware, or any other harmful code.
  • Use the Platform to store or transmit content that infringes on intellectual property rights of others.
  • Reverse engineer, decompile, or disassemble any part of the Platform.
  • Resell, sublicense, or redistribute access to the Platform without written permission.

6. Your Data

Ownership

You retain all rights to the data you upload, create, or store on the Platform (“Your Data”). We do not claim ownership of Your Data. You grant us a limited license to use Your Data solely to provide and improve the Platform.

Data Portability

You may export Your Data at any time using the CSV export features available within the Platform. Upon account termination, we will make Your Data available for export for 30 days, after which it may be permanently deleted.

Data Security

We implement industry-standard security measures to protect Your Data, including encryption in transit and at rest, role-based access controls, and automated backups. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Intellectual Property

The Platform, including its design, features, code, documentation, logos, and trademarks, is owned by Asset Pro Plus LLC and is protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Platform as described herein.

8. Third-Party Services

The Platform integrates with third-party services for functionality such as payment processing, address autocomplete, AI-powered document scanning, data hosting, and real-time communications. Your use of these integrations is subject to the respective terms and privacy policies of those providers. We are not responsible for the availability or functionality of third-party services.

9. Availability and Support

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Platform. We may perform scheduled maintenance, deploy updates, or experience outages beyond our control. Support levels depend on your subscription plan.

10. Limitation of Liability

To the maximum extent permitted by law, Asset Pro Plus LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Platform.

Our total liability under these Terms shall not exceed the amount you paid to us in the twelve months preceding the claim.

11. Disclaimer of Warranties

The Platform is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be error-free, secure, or available at all times.

12. Indemnification

You agree to indemnify and hold harmless Asset Pro Plus LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising out of your use of the Platform, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

We may suspend or terminate your access to the Platform at any time if you violate these Terms or engage in conduct that we determine, in our sole discretion, is harmful to the Platform, other users, or Asset Pro Plus LLC. You may terminate your account at any time by canceling your subscription and contacting us to request account deletion.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Platform. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Idaho.

16. Contact

If you have any questions about these Terms, please contact us at:

Asset Pro Plus LLC
Email: support@assetproplus.com

Asset Pro PlusAsset Pro Plus

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